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    Microsoft Dynamics CRM Specialist

    Are you searching for a new challenge in an international environment in Zurich? You are a Microsoft Dynamics CRM Specialist with proven practical experience. We are implementing MS Dynamics AX 2012 within KPMG Switzerland this summer and looking for an experienced team member. You enjoy working in a young, performance-oriented environment with freedom to use your own initiative and your ‘can do’ attitude. Help us to shape a client-oriented ERP environment.

    Your responsibilities

    • Project member of the Pre Go-Live implementation phase of MS Dynamics AX 2012 on operative level
    • Responsible for ERP and its subsystems training & coaching setup and documentation
    • Writing of training documents, guidance, presentations and organizing E-learnings
    • Responsible within a team for the internal CRM hotline
    • Ongoing optimization and alignment of ERP processes to improve user acceptance
    • Primary CRM contact for Suisse Romande for all CRM and CRM Mobile related topics with quarterly travels to Lausanne and Geneva KPMG offices
    • Drive organizational transition and promoting the firm wide application philosophy on all touch points within the firm

    Your profile

    • Bachelor’s or Master’s degree in (business) computer sciences or related
    • Profound functional understanding of Microsoft Dynamics CRM is essential
    • Proven practical experience in an related function in an international business company or IT supplier
    • Experienced with MS Dynamics AX 2012 is a plus
    • Excellent written and verbal communication skills in German and English (at least C1 level is required), French knowledge would be a strong asset
    • Client-orientated and always actively searching for solutions on a highest standard of quality
    • Strong team player, analytical and creative personality


    • Targeted career development and internal and external attractive training and further education options
    • Possibilities for global and Switzerland-wide mobility across all sectors and locations
    • 25-30 days of leave, option for compensation of overtime (with the exception of management staff); management staff receive an additional 4 to 6 days of leave
    • Maternity leave of 16 weeks, paternity leave of 5 days and free advice from the external family service